Meet and greet is one of the essential functions that airports must perform to make sure their passengers are happy and have a great experience. Unfortunately, this process has been plagued by numerous errors in recent years.

In this blog post, we will explore how airport meets and greet work in 2023 and offer some tips on how to make sure your passengers have a positive experience. From the layout of the terminal to the way passengers are handled, read on to learn all you need to know about making your airport meet and greet a success.

What is an Airport Meet and Greet?

An airport meet and greet is an opportunity for passengers to connect with their airline representatives before boarding their flight. It usually takes place in a designated area near the gate, and typically includes a tour of the airport, freebies, and a chance to ask questions about upcoming flights. Airlines often run promotions in advance of meet and greet, so be sure to check your airline’s website or social media channels for details. For example, LHR meet and assist vip services will offer passengers a complimentary drink voucher and priority check-in for select flights.

How Does Airport Meet and Greet Work?


Airport meet and greet is a system through which airport personnel meets arriving passengers and their luggage. The purpose of the system is to provide an efficient and pleasant experience while traveling. Airport personnel is responsible for greeting travelers, directing them to the correct terminal, and providing any necessary assistance.

The airport meets and greets process begins when travelers arrive at the airport. Passengers should approach a counter or ticketing booth where they will be given a ticket with information about their flight. Next, they will need to locate their gate. If arriving on flights that have checked in online, passengers will simply go to the gate indicated on their ticket. For non-online arrivals, passengers should proceed to the nearest baggage claim area and check in with the appropriate desk.

Once completed check-in procedures have been completed, passengers should find their way to one of the many lines that lead to the terminals. Upon arrival at their terminal, passengers should follow signs that will guide them to the meet and greet area. In order to make sure that all passengers are properly greeted, it is important for airport personnel to know which traveler each line corresponds with.

Once in the meet and greet area, travelers will need to present their tickets and Identification Documents (ID) such as passports or driver’s licenses. It is also common for airport authorities to request that departing passengers drop off any items they may have left behind such as backpacks or large suitcases in order to free up more space in the terminal.

The airport meets and greet process is an important part of the airport experience. By following the instructions provided, travelers will be able to quickly and easily enter the terminal, find their flight, and get ready to leave. Meet and greet VIP services will offer you additional assistance, such as helping you with your luggage and directing you to the correct gate.

How to Book an Airport Meet and Greet?


There are plenty of companies that can organize this for you, and it’s usually very cost-effective. Here is how to book an airport meet and greet:

To start with, you will need to find the company that you would like to use. There are plenty of them available online or through directory enquiries. Once you have found the company, it’s time to decide on what type of meet-and-greet service you would like. There are several options available, including VIP services which will give your loved one a more relaxed experience, or escorted services which will make sure that they make it all the way to the arrivals area without any problems.

Once you have decided on the type of service that you require, it’s time to put together a budget. This will depend on what type of service you choose and how many people will be participating in the meet and greet. Generally, a meet and greet involving just one person costs around £60-£70 per person, while larger groups can cost up to £100 per person. Finally, it’s important to remember to book your meet and greet well in advance – airports tend to fill up quickly!

The Benefits of Airport Meet and Greets


Airport meet and greets are a great way to make sure that your passengers have a positive experience when they arrive at the airport. They can get some important information about their destination, check-in for their flight, and find out about the nearby attractions.

Airports use greeters to help with this process. Greeters are usually employed by the airline or the airport, and they are responsible for making sure that everyone arriving at the airport has a great experience.

There are a few things that greeters need to do to ensure that everyone arrives safely and relaxed. They need to be able to answer any questions that passengers have, provide directions, and offer suggestions about what to see or do while in town.

Greeters also play an important role in customer service. By providing a friendly face at the airport, they can help reduce wait times and encourage passengers to explore all of the options available to them. So, whether you’re a business looking for a cost-effective way to improve your customer service or you’re an airport looking for someone to help make your customers feel welcome, a greeter can be the perfect solution.


If you are looking to know how the airport meets and greet works for 2023, be sure to check out our guide. This blog post has outlined how the airport meets and greet process works, as well as given tips on how to make sure your passengers have a positive experience. We also recommend booking your meet and greet in advance to avoid long wait times.